Privacy Policy

Effective Date: January, 2024

A&A GenPro respects your privacy and is dedicated to protecting the privacy of those persons (“You”) using the A&A GenPro website and associated services (“Services”). This Privacy Policy is to help you understand what Personal Information (as defined below) and non-personal information we collect and how we use it.

This Privacy Policy applies to processing Personal and non-personal information in connection with the Services, and you should read it in its entirety before using our Services. If You do not agree to the terms of this Privacy Policy, you may not use our Services.

“Personal Information” refers to information that allows you to be directly or indirectly identified as a person such as name, phone numner, email address and any other data you provide voluntarily. We may also collect “non-personal information,” meaning it can’t be used to determine anyone precisely. Non-personal information may also result from removing the personally identifiable parts from Personal Information. We collect and use both types of data and combinations of both types.

Information We Collect

We collect both Personal Information and non-personal information, including:

Personal Information: Name, phone number, email address, and any other data you provide voluntarily.
Automatically Collected Data: IP address, browser type, device info, referring URL, time of visit, and usage behavior via cookies and tracking tools like Google Analytics.

How We Use Your Personal Information

We use your information to:

Provide and improve our services.
Respond to inquiries and support requests.
Send informational SMS/text messages, such as appointment reminders and service updates.
Send marketing or promotional messages when opted in (email/SMS).
Conduct analytics and improve user experience.

SMS/Text Messaging Policy

When you provide your phone number and opt in, you agree to receive SMS messages from A&A GenPro related to appointments, service updates, or promotions.

Message frequency: May vary by interaction
Message & data rates may apply

Opt-Out: You may opt out of future messages by texting STOP.
Help: For assistance, text HELP or contact us at [email protected].

Data Sharing and Protection

We do not sell, rent, or share your phone number or personal data with third parties for marketing or promotional purposes.
Data may be shared with third-party vendors (e.g., marketing, analytics, hosting) solely for business operations under strict confidentiality.
We employ industry-standard security measures to safeguard your data.

Your Rights and Choices

You may request access to your personal data or ask for it to be updated, corrected, or deleted.
You can opt out of marketing communications at any time by following the instructions provided (e.g., “Text STOP” or “Unsubscribe” links).
To contact us about your data, email [email protected] or call 713-830-3280

Cookies and Tracking Technologies

A&A GenPro uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, deliver personalized ads, and remember user preferences.

We may work with third-party services like Google Analytics and Facebook Audience Network to track website usage and the effectiveness of our advertising. These services may use cookies and similar technologies to collect information such as your IP address, browser type, and pages visited, which may help tailor ads to your interests. We do not collect or share personally identifiable information (PII) for remarketing purposes.

You can disable cookies through your browser settings. However, some features of our website may not function properly if cookies are disabled. By using our site, you consent to our use of cookies as described in this policy.

To opt out of Google Display Advertising or customize your ad preferences, you can use the Google Ads Preferences Manager.

Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete it or anonymize it for analytical purposes.

Compliance with Legal Regulations

A&A GenPro processes personal data in accordance with applicable laws and regulations, including:

GDPR (General Data Protection Regulation)
CAN-SPAM Act
TCPA (Telephone Consumer Protection Act)
10DLC compliance requirements for SMS/text messaging

We only process personal data where we have a lawful basis to do so. This may include:

Your consent (e.g., subscribing to marketing messages)
Fulfilling a contract (e.g., service requests or appointments)
Legal obligations (e.g., tax or regulatory requirements)
Vital interests (e.g., safety-related incidents)
Legitimate interests (e.g., customer support or marketing communications where allowed)

Changes to the Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted at https://aagenpro.com/privacy-policy/ and the effective date will be updated. If the changes are significant, we will notify you via email or prominent notice on our site.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

A&A GenPro
Email: [email protected]
Phone: 713-830-3280
Website: https://aagenpro.com